Xfinity cable stuck on welcome screen.

Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …Box seems stuck on "preparing you channel lineup" Box seems stuck on "preparing you channel lineup" ... I am able to view my channel lineup in xfinity my account app and watch shows on services requiring xfinity authentication. ... 4 years ago. So it’s new service? Backtrack in your house to where the cables meet, to confirm the cable …If your X1 or Xfinity Flex streaming TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex …Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …

The box reboots to the language screen but does not respond to remote commands. No time is indicated on the box, just 00:00. My telephone and internet works but not the X1 box or the auxillary box.We had to unplug our TV and flex box for a few minutes, and when we plugged them in again, we got stuck on the welcome screen. We’ve tried resetting our …Xfinity streaming service is a great way to watch your favorite shows and movies without having to pay for cable. With Xfinity, you can watch live TV, access thousands of on-demand...

My cable box is stuck on a software update in progress, and it never goes past 0%. This started a few days ago and our tv screen shows a message saying to call customer service, and when we did the...

Cable stuck on welcome screen. Closed. My cable box is stuck on the welcome screen. I’ve unplugged it numerous time, once for 3 hours, and nothing works. Archived post. …Set top box will not pair. Added cable to a bedroom tv. Set top box arrived. Connected ok. Boots up to language screen. Press xfinity and info keys, get green light but get no pairing screen with pairing code. The other 3 boxes in the house do show the pairing screen but the new box does not respond. Tried 2 X1 remotes.Jan 22, 2024 · Find the Reset button on your Flex TV box. Press and hold it for about 10 seconds until the LED starts blinking. Release the button and allow the box to reset. To Soft Reset: Verify that the device is turned on and operational. Simultaneously press and hold the ‘ ‘POWER’ ‘ and ‘ ‘MENU’ ‘ buttons on your remote control. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Yes, cables attached to both ends of the TV and device can cause xfinity screen jam. You can be able to slow down the sight of a greeting message for hours. To fix this, take all cables out of the device and tv. Now insert the cables into the TV box and open the power. After a few minutes, connect the cables to the TV.

After repeatedly resetting both the router and my FLEX box, I am only able to see very limited functionality, beyond a black/blank screen from my Flex device. I am able to access the ‘screen saver,’ but no Home Screen. I am able to use voice commands, but the FLEX never actually accesses the show/3rd Party App I am trying to access. Please ...

Box Stuck on 1 Channel. This has happened before and I do not remember how it was resolved. I am so frustrated as I have been on LONG TERM hold (an hour and more than once) waiting for Comcast to talk to me but they never picked up and I need to hang up. My TV is only getting one channel and it is the one channel I never watch!

READ ALSO : Comcast Some Channels Not Working- Here's How To Fix!Method #2 Power Cycle Xfinity A common approach to resolve the stuck welcome screen is to perform a power cycle on your Xfinity box. This method is used to resolve any temporal power issues within your device and firmly restart your Xfinity cable box.Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Download Comcast listings at the company’s website, Comcast.com. Select the option to print the list of channels, then save it as a PDF, or take a screen shot of the list to downlo...The X1 Welcome screen will appear after the TV Box restarts. Once the System Refresh has been completed, your TV Box will return to live TV. The System Refresh feature can only be used once within a 24-hour period, so if you continue to experience issues, you can Schedule a Call to have a specialist troubleshoot your issues.Jul 14, 2022 ... Here are a few troubleshooting tips to help you get the most out of Flex. 0:12 – Voice Remote Pairing | 0:28 – WPS Pairing* | 1:01 ...May 29, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later.

1Pst on main X1 Box (DVR) Well, I am going to post this here since phone support is absolutely useless. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. About four days ago, my X1 DVR box died. Tried to turn on the TV and was greeted with the "Welcome" message and the LED display on the …Stuck on the welcome screen with 4k box. Official Reply. Got the new box, fired it up and I get the welcome screen. "Welcome. Bienvenido. Bienvenue." Same coax, nice and tight. New hdmi cable (not that it makes much difference). Two restarts, no difference.If you're connected properly, manually restarting your modem will often restore internet connectivity — the easiest way to do this is by unplugging your cable ...Xfinity box frozen on welcome screen. Solved. I’ve never had this problem before in my 2 years, it’s stuck on the welcome screen and it was totally fine earlier in the day when I watched tv but when I turned it on it was stuck on the welcome screen. The wires were checked and all tightened and I restarted it by taking the power out.Here’s how you can reset your TV: Locate the power button on your TV or the remote control. Press and hold the power button for at least 10 seconds. Release the power button and wait for the TV to turn off and then back on. Once the TV restarts, check if the “Welcome” message is displayed correctly.Page Contents. Fix: Xfinity (X1) Flex Stuck At Welcome Screen. Fix 1: Restart the Xfinity Box. Fix 2: Detach Device Cable. Fix 3: Check Your Internet Connection. Fix 4: Restart Your Modem/Gateway. Fix 5: Connect Using the WPS Button. Fix 6: Connect to the Xfinity Flex Customer Care Team.

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post.

Issue 1: Xfinity Flex Not Turning On. Issue 2: Xfinity Flex Is Not Connecting to Wi-Fi. Issue 3: Xfinity Flex Keep Disconnecting. Issue 4: Apps are Not Loading on Xfinity Flex. Issue 5: Xfinity Flex Stuck on Welcome Screen. Issue 6: Xfinity Flex Stuck on Black Screen Glitch. Issue 7: Xfinity Flex Remote is Not Working.Jan 6, 2024 · Cable box stuck on welcome.screen. Question • Updated. Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. You can find troubleshooting tips and tricks on …Follow these steps: 1. Disconnect the power cable from the rear of the Xfinity box. 2. Allow a 10-15 minute interval before reconnecting the power cable. This waiting period ensures a complete reset of the box. 3. Reattach the …When it comes to choosing a cable TV provider, there are numerous options available in the market. One of the most popular choices is Xfinity, which offers a wide range of cable TV...If your X1 or Xfinity Flex streaming TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device.Jan 6, 2024 · Cable box stuck on welcome.screen. Question • Updated. 618 Messages. Hi @Stevejob. Thanks for making our team aware of your cable box issues. If the screen is still stuck, you may need to restart it manually. Let us know if your experience is still the same. We're here to help. I no longer work for Comcast. I am an Official Xfinity Employee.

Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help.

If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the xfinity button on your remote and selecting the gear icon (Settings) > Device Settings ...

My Xumo Streaming Box is Stuck on Settings Page : r/Comcast_Xfinity. Help! My Xumo Streaming Box is Stuck on Settings Page. I turned on my tv and this was there. You can’t get to the homepage or anything other than view the settings. I’ve tried unplugging and all of that but it’s just the settings page. I just got this streaming box a ...Today my new cable box arrived, (Previous Post) I connected it but it just sits at the "Welcome, Bienvenido, Bienvenue." screen. Occasionally the screen will flash black for a second but for the most part it just sits there with the welcome message. I let it sit about 30 mins the first time.Starting with the main tv upstairs on and viewing my existing directtv account I installed a 2 way splitter just as the xfinity cable enters the house. From there 1 wire went to the gateway (Which is up and running no problems) and the 2nd went on the same port on the main splitter that the current directv input was attached to. Unplug the power cord from both your X1 box/router, and the wall outlet. 3. Wait 30 seconds. 4. Plug the power cord back into both your X1 box/router, and the wall outlet. 5. You should now see the Xfinity welcome screen. If it doesn’t appear after a few minutes, restarting your television or X1 box may be necessary. Cable box seems stuck on the "Welcome -- Connecting to your entertainment experience". Seems to be loading & the screen goes black, a No Signal message & sometimes I'll get the "Welcome -- connecting" screen again. I've unplugged the box, reset the box, reset the gateway -- all with the same results. Not sure if it's related, but a new gateway ...When it comes to choosing a cable TV provider, there are numerous options available in the market. One of the most popular choices is Xfinity, which offers a wide range of cable TV...Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post.General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...My cable box is stuck on a software update in progress, and it never goes past 0%. This started a few days ago and our tv screen shows a message saying to call customer service, and when we did the...Reconnected all the cables and power and left it to do its thing. Came back 15 minutes later and was still at the welcome screen. Changed out the HDMI and coax cables and let it run again after letting the 4k Box sit unattached for a few minutes. After reconnected, I came back to another welcome screen 10 minutes later. Had a refresh signal sent.

Set top box will not pair. Added cable to a bedroom tv. Set top box arrived. Connected ok. Boots up to language screen. Press xfinity and info keys, get green light but get no pairing screen with pairing code. The other 3 boxes in the house do show the pairing screen but the new box does not respond. Tried 2 X1 remotes.Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person".Xfinity cable box setup welcome screen When you turn on your TV, you see a blue screen with a message saying "One Moment Please, this channel should be available shortly." Cause This message will appear on the television in the event that you lose the signal coming from BendBroadband and going into your set-top box.Instagram:https://instagram. icd 10 code laceration chinflight 2473 southwestcarlsbad ca gas priceslabcorp reno hours A few days ago my X1 box would randomly restart and get stuck on the welcome screen. A reboot would eventually bring back the tv. It eventually stopped working all together. I just received a replacement box and it’s doing the same thing. I get past the welcome screen but then I can’t bring up the menu or even pair the remote. leavening agent crossword cluepredators whose females are main hunters Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ... ironwood daily globe ironwood michigan Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen.Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...